Jnr. A.

I work as a virtual assistant focused on helping clients manage their emails, calendars, appointments, calls, vacations and projects. During my leisure time, I mentor and give relationship advice which aids in creating a long term relationship without difficulties. I have a growth mindset accompanied with technical and soft skills which will enable me deliver effectively. The majority of the time, my job requires me to operate remotely as a virtual assistant. As a virtual assistant, my areas of expertise include, but are not limited to email management, call schedule and rescheduling, customer service, data entry, minutes taking, transcribing, and internet research. I have great technical and soft skill; my growth mindset and proactive enable me to deliver effectively. These abilities allowed me to work at the highest efficiency when I implemented a new communication strategy for client outreach, which increased overall customer retention by 45 percent. My emphasis on developing solid business relationships has been a valuable tool throughout my career as an engaging communicator with a track record in quality assurance.