McLester P.

I'm McLester Pinlac, currently serving as a Maintenance Coordinator for a property management company. I am an undergraduate of Bachelor of Science in Electronics Engineering at the Technological Institute of the Philippines. Over the past decade, I've built a strong foundation in the BPO industry, starting from a specialist role and steadily progressing to support team leaders and assistant trainer positions. I'm recognized for my collaborative approach and unwavering commitment to achieving goals. I proactively devise and implement streamlined processes to enhance efficiency and simplify tasks. Delivering exceptional customer service has been a hallmark of my work, earning me praise from clients. In addition to my hands-on experience, I've honed my leadership skills through comprehensive training programs. I've completed courses in coaching, communication, management, conflict resolution, emotional intelligence, decision-making, problem-solving, innovation, strategic planning, and accountability. Furthermore, I've undergone specialized training in Quality Assurance, enabling me to uphold high standards and deliver top-notch results. I take pride in my track record of success and continually strive for professional growth. I aspire to take on increased responsibilities and eventually assume a team leader role. My unwavering dedication to personal and organizational excellence makes me a valuable asset to any company.